In order to offer your customers the option of picking up their orders personally, you must first create and activate a separate shipping type in the Shopware backend under Configuration → Shipping costs for each of your shops in which you would like to offer Click & Collect. It is advisable to limit the country selection to the country in which the respective shop is located, so that customers from other countries do not get to select this shipping type.
Additionally, you can create a separate payment method to give your customers the option to pay for their orders upon collection. You can find more information about this here.
Click & Collect with WMS
In order to also use Click & Collect with Shopware WMS, open the WMS plugin configuration under Configuration → Basic Settings → Additional Settings → Shopware WMS and follow the steps below:
- Picking - Payment methods with delivery notes instead of invoices – Enter the payment method for Click & Collect here.
- Versand - Foreign shipping types – Enter the shipping type for Click & Collect here.
Finally, you can create an additional Pick profile to display the orders with self-collection directly in the Picking app. The Pick profile should have the following rules:
|Reference:||Oder||Condition:||Subshop||is one of||[Shop]*|
|Reference:||Order||Condition:||Payment status||is one of||Open|
|Reference:||Order||Condition:||Payment methode||is one of||[Payment method for Click & Collect]**|
* – Select all subshops that correspond to your shop.
** – Select the payment method for Click & Collect.