The following settings concern the general settings of your online shop. If you need help with this, please contact the agency that manages your shop.
Customise invoices and other document templates
When generating invoices and other documents, Pickware uses the templates stored in your shop. You can find the respective options for customisation under Settings → Basic settings → Shop settings → PDF document creation.
Number ranges for cancellation invoices
The document cancellation invoice (document ID 4) is assigned the number range doc_3 in Shopware. However, a number range with such a name does not exist in Shopware by default. Therefore, it is automatically created with a starting value of 30000 during the installation of the Pickware plugin, if it does not already exist. All number ranges, including those created by Pickware, can be adjusted under Settings → Basic settings → Shop settings → Number ranges.
Customise supplier documents
For information on how to customise the order form for supplier orders, click here.